Car park season tickets questions and answers

Table of Contents

What is a virtual Season Ticket?

It is a digital permit which is recorded in the same system that the Civil Enforcement Officers use.  It means that a holder will no longer have to display a paper ticket in their car as long as the vehicle has a virtual Season Ticket in place.

Why has the Season Ticket scheme changed?

Many authorities now use these schemes. They give the Ticket holder the flexibility to manage, renew and pay online for their Season Ticket at any time of the day and without the restriction of contacting the Council during office hours

Are there any other benefits?

Because the Season Tickets are virtual they can no longer be lost or stolen which saves the holder the cost and inconvenience of applying for a replacement.

Virtual Season Tickets cannot fall from view so the risk of receiving a Penalty Charge Notice (PCN) for failing to clearly display a ticket has gone.

If you change your vehicle or a member of staff leaves a company, the ticket can quickly and easily be transferred to another vehicle and be instantly live.

How will enforcement work if there is no ticket on display?

In the same way, our cashless parking system work; every Season Ticket will be recorded on the Enforcement Officers’ handheld computers, so they will know exactly which vehicles are permitted to park and where.

How do I apply for a Season Ticket?

You will need purchase a Season Ticket through our MiPermit Portal.  Season Tickets are available under “Buy Digital Permits” Simply choose the section under “Season Tickets” and select the location and duration of the Season Ticket you wish to purchase.

How do I renew my Season Ticket?

The MiPermit system will send you a reminder when it is time to renew.  All you need to do is log into your MiPermit account and renew online. There is no need to make a new application. Mi Permit also offers auto renew option.

What do I do if I change my vehicle?

Simply log in to your MiPermit online account, go to ‘Manage Digital Permit’ and edit the vehicle registration. The change is instant.

Still having problems?

You can contact MiPermit by emailing:  help@mipermit.com or you can telephone 0345 520 7007.

Parking : Contact details

For further information, please contact us by:

Parking Section - Royal Borough of Windsor and Maidenhead
Town Hall, St Ives Road
Maidenhead SL6 1RF
Telephone: 01628 683800