Adult social care

Healthy, skilled and independent residents

Important update: NRS Healthcare - community equipment service provider

Our community equipment provider, NRS Healthcare recently suffered a cyber security attack over the Easter weekend.

NRS provide equipment such as hospital beds, hoists and grab rails that support independent living and are used by councils and the NHS across the county and country.

We do not currently know the details of any possible security breach or if any personal data has been obtained. We are working alongside our partners to liaise with NRS about the cyber-attack, and our data protection teams are closely monitoring the situation to establish what data, if any, has been compromised.

As a preventative measure, we would encourage people who have had services or equipment to be extra vigilant with any phone calls, e-mails or visits from people they do not know. NRS staff will always be happy to provide identification when asked.

We’re monitoring the situation closely and will issue updates as soon as we have them.

Optalis are working in partnership with us providing the planning your support and support at home services.

Optalis also have a care and support assessment form. This form should be used for anyone living in the Royal Borough of Windsor and Maidenhead area, who requires help and support from the Adult Social Care Teams.

Please also see links below to specific service information.

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Adult social care : Contact details

For more information, please contact us by:

Adult social care - Royal Borough of Windsor and Maidenhead
Town Hall, St Ives Road,
Maidenhead SL6 1RF

Telephone: 01628 683744