Address lookup function for online forms
We are currently experiencing an intermittent issue with the address lookup and the report it map on some online forms. Please bear with us while we work to resolve this ongoing issue.
If you do experience a problem with the address lookup on a form, please try again a little later. For urgent enquiries or if the issue persists, please email us on customer.service@rbwm.gov.uk. We apologise for any inconvenience this may cause.
Payment of goods and services
Due to the closure of the council buildings we are not receiving post in the normal way. Invoices due for payment should either be emailed directly to the officer at the Royal Borough of Windsor & Maidenhead or if you do not have a contact, then please email: Central.postroom@RBWM.gov.uk who will distribute to the relevant service.
Once received then the invoice will be processed electronically in the normal way.
Council invoice
If you have been sent a council invoice, please use the 'RBWM Invoice' option and enter your Invoice number on the pay page. There are also other options in the drop down menu, such as paying your annual council tax, planning, penalty charge notice etc, so please check out the drop down list in the first instance.