State visit
The President of the French Republic, Emmanuel Macron, and Mrs Brigitte Macron will visit Windsor, under invite from the King, from Tuesday 8 July to Thursday 10 July 2025. Find out more.
List of all privacy notices for transport, streets and highway services.
Strategy and Commissioning
Town Hall
St Ives Road
Maidenhead
SL6 1RF.
Information is provided by the resident either by post, in person or electronically. We may receive personal data from commissioned service providers who share information about your care plan, service provision, fees and detail of the incident/complaint registered.
We may collect and hold Surname, Forenames (or initials), Address, Telephone
Number, Email Address, care plan, incident/complaint details including service provider feedback.
We use incident/complaint data to assist in resolution of the case, where appropriate a serious case review and/or service improvement plans for the commissioned service provider.
Access is limited to the commissioning officers reviewing the case to support a response and resolution.
Dependent on the nature of the complaint/incident Information may be shared with the relevant regulatory authority (CQC/OFSTED), LGO, MP’s Office, East Berkshire CCG, Thames Valley Police, NHS and the commissioned service provider.
Personal data processed for any purpose or purposes is stored securely and this data will be deleted three years after the closure of the incident or complaint.
Does your service utilise automated decision making? – No