Short Description
List of Complaints
Reference number
FOI196501-363439
Date
Request
Please may you provide me with:
• A .csv file detailing a list of all the different complaints the council has received over the past 12 months. It would be great for the file to contain as much information about the complaints as possible under the Information Act.
• This would include - the compliant type, heading of the complaint, what the complaint was about and the date and month the complaint was filed.
• Include an overview of the data, sharing:
• The total number of complaints in the past 12 months.
• The percentage of the complaints upheld.
• The complaint type with the highest amount of complaints.
• The complaint type with the lowest number of complaints
Please provide the information in the form of a table in a .csv format.
Response