Who we are
Commissioning and Strategy,
Royal Borough of Windsor and Maidenhead
Town Hall, Maidenhead, SL6 1RF
Lawful basis for processing the information
Main Primary legislation
Highways Act 1980
Town and Country Planning (Control of Advertisements) Regulation 1989
How do we collect information from you
Personal data is provided by the customer either by post, telephone, in person or electronically by email or by completing our online forms on the Council’s website. Information may also be provided to us from Royal Borough of Windsor and Maidenhead Customer Service Centre.
What type of information is collected from you
Name, address, contact details, bank details (where cheques are used) and nature of enquiry, for example applications for licenses.
How we use the information you have provided
The information is collected to enable customer enquiries to be resolved (such as further information required) and to process applications for highway licences.
Who has access to the information about you
Members of the Commissioning: Communities section have access to this information, along with authorised used of the JADU Customer Relationship Management system.
Who we may share your information with
Depending on the nature of the enquiry information may be shared with the following:
Royal Borough Internal departments
Commissioning: Communities section
Financial Control (for processing cheques)
Town Centre Managers
Royal Borough Fire and Rescue Service
Thames Valley Police
How long we store your information
Does your service utilise automated decision making? – No.