Here to help

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Households in the UK are facing increases in the cost of living, due to a combination of rising inflation, energy bill increases, and National Insurance rises. Increases in prices are being further exacerbated by the war in Ukraine. 

If you are struggling financially, then please seek help early. These pages provide a summary of the support available from us, central government and the Voluntary and Community Sector (VCS). Links to more information and relevant contacts are set out below. 

Community Support - Local charities, groups, and partners

Our borough has a thriving Voluntary and Community Sector, which plays a crucial role in supporting local communities. A wide range of voluntary organisations and community groups provide advice, assistance, and practical support to residents. 

The Royal Borough of Windsor & Maidenhead is working with local charities, groups, and partners to help those who need additional advice, assistance, and support. This is not an alternative to social services; this network exists to provide additional support.

If you are struggling, please try and take the time to look at the information. However, you can always go to your nearest library where someone would be happy to help you.

Our libraries are community hubs that offer a range of services, such as loaning digital devices, drop-in sessions to help you navigate the internet, and many more. Please visit our Library Events webpage for further information, or email Digital.Support@RBWM.gov.uk to access our digital device loan scheme. 

Another good point of call is our VCS partner Citizens Advice, who can be contacted via freephone on 0808 278 7914. They exist to help solve life’s problems by providing free, impartial, confidential and independent advice and information to everyone.

Please visit Citizens Advice East Berkshire’s website to find out more.

Citizens Advice is one of many of our great partner organisations. For more information on the wealth of voluntary organisations and community organisations in the borough, please see our Asset Map.

We are proud that in the Royal Borough, our communities pull together to support each other through difficult times. Most of this support takes place informally, through neighbours helping each other out and offering friendship. If you would like to volunteer, and offer help to the wider community, please email volunteer@RBWM.gov.uk. Also please see our advice on How to be a good neighbour in times of need.