Privacy notices: Library and resident services and museums

Who we are

Windsor Guildhall and Museum
Royal Borough of Windsor and Maidenhead
High Street
Windsor
SL4 1LR

guildhall@rbwm.gov.uk and museum@rbwm.gov.uk 

Lawful basis for processing information

General Data Protection Regulation Article 6(1)(a) Consent

General Data Protection Regulation Article 6(1b) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.  

General Data Protection Regulation Article 6(1)(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

How we collect information

Enquiry data is collected via an online digital form on the Windsor Guildhall website.

What information is collected

The following personal information may be collected:

Information you provide directly when you contact Windsor Guildhall on the website enquiry form:

• Name
• Email address
• The team you select for your enquire (for example, Wedding and Events team or Museum team)
• Any additional personal information you might include within your message - please avoid including any sensitive personal information, unless it is necessary for us to respond to your request.

Information collected automatically when visiting the Windsor Guildhall website:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of visits
• Website usage statistics

How we use information provided

We collect personal data via a contact us form on the Windsor Guildhall website to answer enquiries about weddings, events and the museum at Windsor Guildhall.

Who has access to the information about you

Details provided will be shared with Royal Borough of Windsor and Maidenhead Windsor Guildhall and Museum Team and Royal Borough and Windsor and Maidenhead Registrar team.

Who we may share your information with

We do not share your information with third parties unless required by Law.

How long we store your information

The website does not store contact form submissions. Information is sent directly to Royal Borough of Windsor and Maidenhead email accounts and is retained in accordance with the Council's records retention policies.