Who we are
Parking
Royal Borough of Windsor and Maidenhead (RBWM) Council
St Ives Road
Maidenhead
SL6 1RF
Email: parking@rbwm.gov.uk
Lawful basis for processing information
Article 6(1)(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
- Local Government Act 1972
- Traffic Management Act 2004
How we collect your information
Personal information is supplied by service users via online or mobile application forms, email, post, phone, vehicle hire company or via the DVLA.
Categories of information collected
We may collect your name, address, telephone number, date of birth, vehicle details, insurance details, residency details, bank/payment details, images/video and evidence/supporting information in connection with your application / appeal.
How we use the information provided
We may use your personal information to:
- To contact the registered keeper/driver of a vehicle.
- Recover unpaid charges.
- Assess eligibility for a parking permit.
- Carry out an investigation of an abandoned vehicle.
- Service updates.
Who has access to the information about you
- RBWM employees
- Third party data processors; Chipside Ltd (MiPermit branded services) and RingGo Limited.
Who we may share your information with
- Police / crime enforcement agencies.
- Traffic Penalty Tribunal.
- Traffic Enforcement Centre.
- NSL Enforcement Company.
- Rundles.
- Jacobs Enforcement.
- Marston Group.
- Phoenix Commercial.
- Auditors.
How long we store your information
Records are kept for a maximum of five years.
Does your service utilize automated decision making? No