Privacy notices: Parking

Who we are

Parking
Town Hall, St Ives Road
Maidenhead SL6 1RF
Email: parking@rbwm.gov.uk.

Lawful basis for processing information

Traffic Management Act 2004.

Article 6 (1)(e) of the General Data Protection Regulation- processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

How we collect information

Personal data is provided by the customer by completing our online form on the council’s website. Information may also be provided to us from Royal Borough of Windsor and Maidenhead Customer Service Centre.

Categories of information

Name, address, contact details and location and nature of issue reported.

How we use the information provided

Requests will be passed to our parking contractor.

Who has access to the information about you

The council’s parking contractor and the parking team have access to this information, along with authorised users of the Customer Relationship Management system.

Who we may share your information with

Depending on the nature of the enquiry information may be shared with the following Royal Borough Internal departments:

• Parking,
• Commissioning-Communities,
• Councillors.
• External companies: NSL

How long we store your information

Permanent retention.

Does your service utilise automated decision making? No