Privacy notices: Parking

List of all privacy notices for parking enforcement, parking permits, blue badge processing and consultations.

Issuing virtual parking permits: Privacy notice

Who we are

Parking Team
Royal Borough of Windsor and Maidenhead (RBWM) Council
St Ives Road
Maidenhead
SL6 1RF

Email: parking@rbwm.gov.uk

Lawful basis for processing information

General Data Protection Regulation Article 6(1)(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

  • Local Government Act 1972.
  • Traffic Management Act 2004.

How we collect information

Personal information is supplied by service users when completing an online or mobile application form or by emailing/telephoning RBWM Council.

What information is collected

We collect name, address, contact details, date of birth, payment/bank details, vehicle details, insurance details, residency details, images/video and evidence/supporting information to your application / appeal.

How we use the information provided

  • To assess eligibility for a parking permit.
  • Contact the registered keeper/driver of the vehicle to advice of the action to be taken (i.e. moving vehicle, safety reasons, etc).
  • Service updates.
  • For recovery of outstanding charges.
  • To carry out an investigation into an abandoned vehicle.

Who has access to the information about you

  • RBWM employees.
  • Third party data processors; Chipside Ltd (MiPermit branded services) and RingGo Limited.

Who we may share your information with

  • NSL Parking Enforcement.
  • Traffic Penalty Tribunal.
  • Traffic Enforcement Centre.
  • Police/crime enforcement agencies.
  • Auditors.

How long we store your information

Records are kept for maximum of five years.

Does your service utilise automated decision making? – No.