Privacy notice : Information Governance

Who we are

Information Governance Team
Royal Borough of Windsor and Maidenhead
Town Hall St Ives Road
Maidenhead SL6 1RF
Tel: 01628 796945

Lawful basis for processing the information

Freedom of Information Act; Land Charges Act; Data Protection Act; Local Government Act.

How do we collect information about you

Personal information is provided by data subjects or their representatives by using on-line forms, by e-mails or by post. Identification checking is undertaken at face-toface meetings with data subjects.
Personal information related to their investigations is provided by the Police.
Personal information relating to information complaints is provided by the Information Commissioner’s Office.

What type of information is collected

Personal information collected includes names, addresses, date of birth, e-mails, telephone numbers, utility letters, photo ID and payments.

How we use the information

The personal information provided is used for processing information and land charge searches and subject access requests processing.
Personal information is shared with the Police only when an authorised request is received from them.
Personal information is used in correspondence with the Information Commissioner’s Office when dealing with their enquiries.

Who has access to the information about you

The personal information is accessed by the Information Governance Team.

Who we may share your information with and why

In order to process subject access requests personal information is shared with those council services who may hold information about the data subject. This is necessary so that they can retrieve the information related to the data subject. Upon request, personal information is shared with the Police and the Information Commissioner’s Office to assist their investigations.

How long we store the information we hold on you

Personal information is held for a maximum of five years.

Does your service utilise automated decision making? - No