Report a missed bin

Due to staff shortages we may be unable to come back for missed bins.

Please do continue to report any missed bins through the form below and to leave your bin out at the edge of the property.

If we have not come back for it within two working days of your report, we will collect excess material next week for those who have reported a missed bin. 

We apologise for any inconvenience this may cause.


If your bin has not been emptied let us know no later than two working days after your expected collection.

Before making your report please check the following:

  • Was your bin put out before 7am on your collection day?
    If your bin was not put out on time you will need to make alternative arrangements such as taking your rubbish to the recycling centre, put it out for collection the following week.
  • Has a tag been placed on your bin?
    This will explain why your bin has not been emptied.

Waste and recycling team : Contact details

For further information, please contact us by:

Waste Management Unit - Royal Borough of Windsor and Maidenhead
Town Hall, St Ives Road
Maidenhead SL6 1RF
Telephone: 01628 683800