Order a bin or waste and recycling bags
To order a new bin please use the form below.
Types of bin:
- Food waste bin.
- Green garden waste bin.
- Recycling bin.
- Rubbish bin.
We aim to deliver new bins within 10 working days.
If you would like your bin more quickly, it is possible to pick the bin up, please add a comment to your request or contact the customer service centre to say you would like to pick your bin up.
Bins can be picked up from the day following your request. You will need to take your reference number, which is provided on completion of the form, and will be asked to sign for the bin. If you are requesting a replacement for a broken bin, please bring the broken bin back when you pick up the new bin.
Bins can be picked up from the following locations:
- Household Waste and Recycling Centre, Vicus Way, Maidenhead, SL6 1AY, Monday-Saturday 8am and 4pm. There are two parts to the site on Vicus Way, bins can be picked up from the first site, where garden waste is recycled and not from the site at the end of the road.
- Tinkers Depot, Tinkers Lane, Windsor, SL4 4LR, Monday-Friday 8am-4pm. Please note there is a one way traffic system on site, park in a parking bay and use the pedestrian walk ways (marked by yellow lines) and pedestrian crossings to reach the Serco Office (which is signposted). Please enter the reception area, wearing a mask and observing social distancing, and provide your reference number for your container to one of the team.
Please note: we are unable to supply more than one black rubbish bin per property (size is 180L).
We only provide a larger bin to households of six or more people, five or more with a baby under two in nappies or those who have a medical need (such as disposal of incontinence wear or packaging related to medical treatment at home that cannot be recycled). Please only apply for a new bin if you meet these criteria.
Outdoor food waste bin – all households have been delivered a food waste bin. Please check your garage, shed or even the end of your garden before ordering a replacement.
Please note: sacks are only supplied to qualifying households with no frontage or storage space and will not be delivered to properties on a bin collection schedule.