You can use this page to order a new bin and waste and recycling bags.
Order a bin
To order a new bin please use the form below.
Types of bin:
- Food waste bin
- Green garden waste bin
- Recycling bin
- Rubbish bin
We aim to deliver new bins within 10 working days.
If you would like your bin more quickly, it is possible to pick the bin up, please add a comment to your request or contact the customer service centre to say you would like to pick your bin up.
Bins can be picked up from the day following your request. You will need to take your reference number, which is provided on completion of the form, and will be asked to sign for the bin. If you are requesting a replacement for a broken bin, please bring the broken bin back when you pick up the new bin.
Bins can be picked up from the following locations:
- Household Waste and Recycling Centre, Vicus Way, Maidenhead, SL6 1AY, Monday-Saturday 8am and 4pm. There are two parts to the site on Vicus Way, bins can be picked up from the first site, where garden waste is recycled and not from the site at the end of the road.
- Tinkers Depot, Tinkers Lane, Windsor, SL4 4LR, Monday-Friday 8am-4pm. Please note there is a one way traffic system on site, park in a parking bay and use the pedestrian walk ways (marked by yellow lines) and pedestrian crossings to reach the Serco Office (which is signposted). Please enter the reception area, wearing a mask and observing social distancing, and provide your reference number for your container to one of the team.
Please note: we are unable to supply more than one black refuse bin per property (size is 180L). If your household requires a slightly larger bin due to medical needs or special circumstances, please get in touch with customer services who will be able to discuss available options.
Blue recycling bin notice (240L size)
We have been made aware that starting from today Wednesday 17 March 2020 and for the next two to three weeks the delivery of standard household 240L blue recycling bins will be taking longer than the advertised 10 working days. This is due to a supplier delay in providing this size bins to our contractor. We apologise in advance for any inconvenience this may cause and thank you for your patience and understanding.
Order waste and recycling bags
To order waste and recycling bags, please use the form below.
Please note: sacks are only supplied to qualifying households with no frontage or storage space and will not be delivered to properties on a bin collection schedule.