Collection of large items

We offer a collection service for the removal of large household items and non-commercial items. We do not collect from commercial properties.

  • We can collect up to five items,
  • Collections are made on Wednesdays and Thursdays,
  • We can only collect items from outside the front of your property with easy access.
  • Items need to be ready for collection from 7am on the agreed collection day and will be picked up at some point during the day.
  • We cannot offer a time slot or let you know when they've collected the item.

There is a charge for this service:

  • 1 x Item = £42.50
  • 2 x Items = £49.50
  • 3 x Items = £57.50
  • 4 x Items = £64.50
  • 5 x Items = £71.50
  • Fridge / freezer = £42.50

If you are in receipt of housing benefit a reduction fee is available.

We can only collect the following items and any item must be able to be lifted by a maximum of two people:

  • Washing Machine/Tumble Dryer/Spin Dryer,
  • Cooker/Microwave/Dishwasher,
  • Fridge/Freezer - except for American style fridge/freezers,
  • Sofa (three piece suite classed as three items),
  • Armchair/Chair,
  • Table (Table and four chairs classed as five items),
  • Footstool,
  • Bed (can include mattress and headboard),
  • Wardrobe/Chest of Drawers,
  • Mattress,
  • Carpet/Rug/Underlay (per room),
  • Television,
  • Desk/Cabinet/Bookcase/Shelf Unit,
  • Standard Lamp/Coat Stand,
  • Computer Monitor/Standalone Computer,
  • Electric Radiator/Printer/HiFi/Music System/DVD player/Video player,
  • Hoover/Vacuum Cleaner/Ironing Board,
  • Cot.

We do not collect any glass items or mirrors - if you have a sideboard with glass doors you must remove them before collection.

Please note:

  • Your booking cannot be amended once your request has been submitted.
  • We are unable to provide a refund in the event of customer cancellation.

To book a collection, please call the council's customer service team on 01628 683800. 

(Fees as of April 2023)

Waste and recycling team : Contact details

For further information, please contact us by:

Waste Management Unit - Royal Borough of Windsor and Maidenhead
Town Hall, St Ives Road
Maidenhead SL6 1RF
Telephone: 01628 683800