Council tax

Paying your council tax bill, let us know about a change in your circumstances, find out if you are eligible for a discount, refunds and council tax bands.

Premiums for second homes and long term empty properties

Information about premiums for second homes and long term empty properties.

Council tax reductions

There are a number of options if you feel you may be eligible for a council tax reduction.

Empty homes review

We are conducting a empty homes review in partnership with Capacitygrid.

Council tax text, e-mail and voice messaging

Information about how the council tax team will contact you, this will be by email, phone or voice messaging.

Council tax 12 month instalment request

You can request to pay your council tax in 12 monthly instalments.

Request to cancel a council tax direct debit

You can request to cancel a council tax direct debit.

Request a council tax refund

A refund will only be issued provided no other payments are due to the council.

Notify us of a death

To notify us of a death you will need to supply us with certain information:

Council tax reminder, summons and after court date

Information on these pages, gives you details of what happens after you receive a council tax reminder, the summons and after court date.

Council tax valuation

Finding out more about your Council Tax band.

RBWM and Thames valley council tax leaflets

RBWM Council tax guide 2025-2026

Royal Borough of Windsor and Maidenhead council tax guide.

Police and crime commissioner thames valley leaflet

The police and crime commissioner council tax leaflet.

Royal Berkshire fire and rescue service leaflet

Royal Berkshire fire and rescue service council tax leaflet.

Additional guidance

Housing benefit and council tax support

If you pay rent and/or Council Tax for your home and you live on a low income, you may be eligible for some help by claiming benefit.

Manage your account online

This will take you to the council tax online system

Council tax bands

Document name Size Type

Council tax guide 2025-2026

2.88 MB.pdf

Download

Council tax discretionary reduction in liability policy

238.38 KB.pdf

Download

For further information, please contact us:

Email

counciltax@rbwm.gov.uk

Phone

01628 683850

Address

PO Box 3446
Royal Borough of Windsor and Maidenhead
Town Hall
St Ives Road
Maidenhead
SL6 1NY
United Kingdom

Christmas and New year opening hours 2025-2026

Council tax communications