Privacy notice : Issuing virtual parking permits

Who we are

Parking Team
Royal Borough of Windsor and Maidenhead (RBWM) Council
St Ives Road


Lawful basis for processing information

General Data Protection Regulation Article 6(1)(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Local Government Act 1972

Traffic Management Act 2004

How we collect information

Personal information is supplied by service users when completing an online or mobile application form or by emailing/telephoning RBWM Council.

What information is collected

We collect name, address, contact details, date of birth, payment/bank details, vehicle details, insurance details, residency details, images/video and evidence/supporting information to your application / appeal.

How we use the information provided

  • To assess eligibility for a parking permit.
  • Contact the registered keeper/driver of the vehicle to advice of the action to be taken (i.e. moving vehicle, safety reasons, etc).
  • Service updates.
  • For recovery of outstanding charges.
  • To carry out an investigation into an abandoned vehicle.

Who has access to the information about you

  • RBWM employees
  • Third party data processors; Chipside Ltd (MiPermit branded services) and RingGo Limited.

Who we may share your information with

  • NSL Parking Enforcement
  • Traffic Penalty Tribunal
  • Traffic Enforcement Centre
  • Police/crime enforcement agencies
  • Auditors

How long we store your information

Records are kept for maximum of five years.

Does your service utilise automated decision making? – No.