Privacy notice : Housing assistance

Who we are

Royal Borough of Windsor & Maidenhead
Environmental Health
Residential Services
Tinkers Lane
Dedworth SL4 4LR

Lawful basis for processing information

Housing Grants, Construction and Regeneration Act 1996.
Regulatory Reform (Housing Assistance) (England and Wales) Order 2002.

General Data Protection Regulation Article 6(1)(a) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

How we collect information

Personal data is supplied by residents completing the Housing Assistance Application form, our online form on our website or Housing Solutions completing an application on behalf of the resident.

Categories of information collected

We will collect information regarding your housing needs, your name, address, date of birth, disability/health information and benefits you are receiving.

How we use the information provided

The information supplied is used to determine whether you are eligible for the works you are requesting.

Who has access to the information about you

The Royal Borough of Windsor and Maidenhead Environmental Health Residential Services and Customer Technical Support Team.

Who we may share your information with

The Royal Borough of Windsor & Maidenhead Benefits Team when we undertake a benefits check.

How long we store your information

Ten years.

Does your service utilise automated decision making? No