Crisis and Resilience Fund (CRF)

To be eligible for a Crisis payment you must: 

• Be a resident of RBWM or be placed outside the Borough by the RBWM housing team.
• Be able to evidence a specific financial emergency or crisis.
• Have insufficient financial resources to meet the financial emergency or crisis.
• Have exhausted all other available sources of assistance.

You can apply for a Crisis payment on the link below. here, where you will also find more detail regarding the evidence requirements. 

Apply for a Crisis payment

Any enquiries relating to the Crisis payment should be directed to crf@rbwm.gov.uk. 

Crisis Resilience Fund (Housing Payments) (CRF HP's) are intended to provide short-term financial assistance and are available to existing Housing Benefit claimants or those receiving the housing cost element of Universal Credit.

They are based on individual circumstances and you will need to complete a (CRF HP) application form and provide as much information as possible to support your claim.

When we receive your application, we will write to you again if we need more information.

Please see the council's Crisis Resilience Fund (Housing Payments) policy for full details about this scheme.

Apply for a Crisis Resilience Fund (housing payment)

If you wish to make an application for a Crisis Resilience Fund (housing payment) CRF (HP), you can pick up an application form from Maidenhead or Windsor libraries. You can also request a form by telephone, by e-mail at benefits@rbwm.gov.uk or complete our online form below:

Apply for: Crisis resilience fund (housing payment)

Resilience services

In order to build resident’s financial resilience and better equip them to cope with future financial shocks, authorities are required to consider any applications made as a gateway to wider support. 

Therefore, anyone making an application for a Crisis Payment or Housing Payment may also be referred to an appropriate Voluntary/Community Partner for indirect financial assistance an advice centred around maximising their income, reducing debt and future resilience on support.  

Community Co- ordination

In order to ensure that residents are appropriately supported, authorities are also required to invest in activities that connect and enhance the local support groups.