Planning enquiries: Privacy notice
Who we are
Royal Borough of Windsor and Maidenhead
Town Hall
Maidenhead
SL6 1RF
Email: planning@rbwm.gov.uk
Lawful basis for processing information
Town and Country Planning Act 1990.
General Data Protection Regulation - Article 6(1)(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
How we collect information
We will be collecting information via online forms and emails.
What information is collected
The following personal information is collected:
- Name.
- Address.
- Phone number.
- Email address.
How we use information provided
Planning enquiries are now being submitted on the Council's website. The data is being collected so a response can be sent.
Who has access to the information about you
Our Planning team will have access to your information. The following other council services may also have access to your information, depending on what your enquiry relates to:
- Building Control.
- Highways.
- Licensing.
- CIL.
- Property and Sustainability Service.
- Legal.
- Environmental Protection.
- IT.
- Address Management.
- GIS Team.
- Housing.
- Tree Team.
- Council Tax.
- Land Charges.
- Customer Services.
Who we may share your information with
Depending on the nature of the enquiry your information may be shared with the following:
Internal departments:
- Building Control.
- Highways.
- Licensing.
- CIL.
- Property and Sustainability Service.
- Legal.
- Environmental Protection.
- IT.
- Address Management.
- GIS Team.
- Housing.
- Tree Team.
- Council Tax.
- Land Charges.
- Customer Services.
Your information will not be shared with any third parties.
How long we store your information
The information will be stored in the Council's email system and archived after two years.