Christmas and New year opening hours 2025-2026
For details on opening times, refuse collections, real Christmas tree recycling and more, please see our information page. Wishing all our residents a happy and healthy New Year.
We are responsible for cleaning roads and pavements in the borough.
This includes the removal of graffiti from our local roads, parks, council buildings and council property.
If the graffiti is racial or offensive, then we will take action to remove it within 18 hours of being reported.
Where the graffiti is on items such as phone boxes and roadside cabinets, then we will remove it if it is offensive or racist. Otherwise we will inform the affected utility company.
The responsibility for removal of graffiti from private roads, private streets and private property lies with the road owners or residents.
To report a problem with graffiti, you will need to tell us:
This form should only be used to report minor issues. If you need to report an emergency situation, please call our contact centre.
If you would like to access your report case after submission you will need to sign in or sign up to an account before you start the form.