Workplace Safety

The main business activity carried out at a business decides which enforcement authority will regulate your business. 

What the Royal Borough regulates

The Royal Borough is responsible for the enforcement of workplace safety in a range of high street type premises and activities such as:

• retail shops.
• offices.
• warehouses and distribution.
• tyre and exhaust premises.
• restaurants.
• hotels.
• pubs.
• play groups and nurseries.
• residential care home (non-nursing).
• hairdressers.
• cinemas and other places of entertainment or leisure.
• places of worship.

What the HSE regulate

Queries or complaints about a workplace involving the following types of business or activity fall to the HSE to respond to or investigate. 

• Factories.
• Manufacturing.
• Farms.
• Construction/demolition sites including scaffolding activities.
• Fairgrounds.
• Hospitals.
• Nursing homes.
• School and educational establishments.
• Courier services.
• Local authorities.

To contact the HSE in respect of any of the above please visit their contact page on their website.

We seek to ensure that all employers and self-employed people understand their responsibilities and comply with the requirements of the Health and Safety at Work etc Act, related regulations, approved codes of practice and guidance.

We deal with queries and complaints from employees and the public and provide information and enforcement in businesses in respect of workplace safety for the types of business listed above.

As a worker or employee if, you are concerned about any aspect of health and safety at work, you should first always attempt to resolve the matter with the employer either, directly or through your staff representative. 

If you remain concerned you can contact the relevant enforcement authority. Further information and guidance on all aspects of workplace safety may be viewed on the health and safety executive website. 

To contact us with any workplace safety queries or concerns about businesses or activities we regulate, please complete our online form below.   

Investigations will always be conducted sensitively and the complainant's confidentiality is assured.

Report: Environmental Services