Who we are
Royal Borough of Windsor and Maidenhead
Town Hall St Ives Road
Maidenhead SL6 1RF
Lawful basis for processing information
Environmental Protection Act 1990
Article 6(1)(e) of the General Data Protection Regulations 2016 – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
How we collect information
Personal data is supplied by the service user by completing forms on our website, by giving information to our customer service team over the phone or by Managing Agents.
Categories of information collected
Name, address, telephone number and email address.
How we use the information provided
The personal data is used to contact the service user in response to queries raised about rubbish collections and provision of bins, entrance to the Civic Amenity Site.
Who has access to the information about you
The waste management team and customer service team have access to this data.
Who we may share your information with
Your personal data is not shared with any third parties unless required to do so by law.
How long we store your information
Three years from licence being issued.
Does your service utilise automated decision making? – No