Collection of large items

Large item collection service

If your large household items are in a good, reusable condition, consider donating them to Thames Valley Hospice who are always looking for quality donations of furniture and homeware. 

Collections are free for items such as tables and chairs, sofas with the fire-resistant label, beds, chests of drawers, cabinets and clean mattresses with the fire-resistant label. They also collect electrical items such as radios, CD and DVD players, lamps, cameras, flat screen TVs with a remote control, and white goods such as fridges, washing machines and dishwashers in a good condition and working order with a UK plug.

The sale of your donations helps raise vital funds so they can care for local people with life-limiting illnesses. Further details on what they can accept, and to book a collection, visit their website.

Alternatively, we offer a collection service for the removal of large household items and non-commercial items. Please be advised we do not collect from commercial properties.

• We can collect up to five items.
• Collections are made on Wednesdays and Thursdays.
• We can only collect items from outside the front of your property with easy access.
• Items need to be ready for collection from 7am on the agreed collection day and will be picked up at some point during the day.
• We cannot offer a time slot or let you know when they've collected the item.

Charges

There is a charge for this service:

• One item: £47.00.
• Two items: £55.00.
• Three items: £63.00.
• Four items: £70.00.
• Five items (maximum): £78.00.
• Fridges / Freezers: £52.00 per unit.

If you are in receipt of housing benefit a reduction fee is available.

Items that can be collected

We can only collect the following items and any item must be able to be lifted by a maximum of two people:

• Washing machine/tumble dryer/spin dryer.
• Cooker/microwave/dishwasher.
• Fridge/freezer - except for American style fridge/freezers.
• Sofa (three piece suite classed as three items),
• Armchair/chair,
• Table (Table and four chairs classed as five items),
• Footstool.
• Bed (can include mattress and headboard).
• Wardrobe/Chest of drawers.
• Mattress.
• Carpet/rug/underlay (per room).
• Television.
• Desk/cabinet/bookcase/shelf unit.
• Standard lamp/Coat stand.
• Computer monitor/Standalone computer.
• Electric radiator/Printer/HiFi/Music system/DVD player/Video player.
• Hoover/vacuum cleaner/Ironing board.
• Cot.

We do not collect any glass items or mirrors - if you have a sideboard with glass doors you must remove them before collection.

If you are unsure if your item can be collected or would like clarification on pick-up points, please submit an enquiry form below.

Collections pickup location and item enquiry

Requesting a collection

• The items need to be presented at the edge of the property boundary (front) with easy access.
• Your booking cannot be amended once your request has been submitted.
• We are unable to provide a refund in the event of customer cancellation or if the items have been left in an unsuitable location.

Request a collection