Request a food hygiene rescore inspection

As a business you can request a re-rating of your food hygiene rating (for businesses that have received a 0-4 rating).

The Food Standard Agency has reviewed its guidance on charging a fee for requested rescore inspections to re-assess food hygiene ratings under the Food Hygiene Ratings Scheme (FHRS).  

The Agency considers that providing a rescore inspection upon request by a food business operator, in circumstances where there is no statutory requirement to provide that rescore inspection falls within the general power that allows for the recovery of costs.

If you are a food business operator you have a right to request a rescore inspection for the purpose of re-rating. 

The charge for this is a non-refundable £371.32 fee once your application has been accepted. 

You can request one or more than one rescore inspections.

  • You may make this request anytime after the statutory inspection 
    The officer carrying out the rescore inspection has usually carried out the first inspection and will accept or reject your request. 
  • You will need to provide sufficient evidence that improvements have been made for your application to be accepted. 
  • Once accepted, the officer must carry out the rescore visit within three months. 

In carrying out your rescore visit, the officer will make a unannounced visit and a full inspection is undertaken. 

Please be aware that your new rating is decided upon what was seen at this inspection; as such, your rating could go up, down or remain the same. 

Should you not achieve a 5 – Very Good, the officer will outline to you what factors prevented you from receiving the highest score on this occasion.

You are able to appeal your rating following a request for rescore inspection. 

If your rescore application is not accepted, the Officer will advise you of what is needed. 

Once you have met the threshold for your application to be accepted, the officer will advise you of this and from that date, the rescore visit will be carried out in the coming three months. 

There is not an additional fee to pay. 

Apply for: Food Hygiene Rating Scheme: Request for a re-score Inspection

(Fees as at April 2026)

For further information, please contact us:
Address

Commercial Services Team
Royal Borough of Windsor and Maidenhead
Town Hall
St Ives Road
Maidenhead
SL6 1RF
United Kingdom