196501-349417 EIR Commercial Services

Short Description
Residential Standards CRM
Reference number
EIR196501-349417
Date
03/05/2023
Request

I am writing to request information under the Freedom of Information Act 2000.  In order to help you with this request, I am outlining my query as specifically as possible.  Please can you provide me with the following information with regards to your Private Sector Housing Standards Case Management Software:-

1. The Head/Manager responsible for Housing Standards, their contact details including their job title, email address and telephone number.
2. What Case Management Software do you use for Private Sector Housing Standards, i.e. Idox, Civica, Arcus?
3. If you use a specific software, how long is the contract for and what is the value of the contract?
 

Response
Attachment #1
Response Letter