Council tax communication
The council is now sending e-mails, SMS messages and voice messages to residents who have missed a council tax payment. See our webpage for more information.
List of all privacy notices for CCTV, commercial services, community wardens, environmental protection and trading standards.
Trading Standards
Royal Borough of Windsor and Maidenhead
Town Hall, St Ives Road
Maidenhead SL6 1RF
The processing is necessary to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.
For Trading Standards the major legislation enforced includes; Animal Welfare Act 2006, Consumer Protection Act 1987, Consumer Protection from Unfair Trading Regulations 2008, Food Safety Act 1990, Health & Safety at Work Act 1974.
We collect information from consumers, individuals, witnesses, victims, businesses, internal and external partners and agencies, enforcement agencies and following initial advice provided by the Citizens Advice Consumer Service.
We collect the information in a number of ways:
“Personal data” is any information about a living individual, which allows them to be identified from that data (for example a name, photographs, videos, email address, or address).
Identification can be by directly using the data itself or by combining it with other information, which helps to identify a living individual.
Personal information is included within complaints, intelligence and inspection reports, visit sheets, investigative procedures and service requests received by the department in regards to consumer and business related matters, issues and investigations/enquiries into criminal and civil matters as well as ensuring compliance of such with legislation through a variety of activities including visits, inspections and testing.
This will include names, dates of birth, characteristics (such as gender), addresses (including email), telephone number, trading details of complainants, consumers, businesses, victims and witnesses.
We store your personal data securely. We have in place security policies which are intended to ensure, as far as possible, the security and integrity of all personally identifiable information.
We will usually seek your consent prior to processing or sharing your information, however, if there is a legal reason, we may not require your consent, e.g. where the disclosure is necessary for the purposes of the prevention and/or detection of crime.
Where we need to disclose sensitive or confidential information such as medical details to other partners, we will do so only with your prior explicit consent or where we are legally required to.
Where necessary and lawful, or when required by legal obligation, we may share information with other teams in the Royal Borough of Windsor and Maidenhead council, another local authority, other regulatory bodies, National Trading Standards and Regional Investigations Teams, HMRC, Police, Fire and Rescue services, Community Safety Partners or Central Government Departments e.g. Office for Product Safety and Standards.
We will process your personal data for the above purposes for no longer than necessary. Full details of our retention schedule can be given upon request.
Does your service utilise automated decision making? – No