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System maintenance

Essential maintenance will take place on Saturday 7 February 2026, between 6am-9am. During this time, you may experience intermittent access to some of our systems, these will include: online forms, know your neighbourhood, address look-up, search and planning applications.  We apologise for any inconvenience this may cause.

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  1. Home
  2. Transport and Streets
  3. Parking
  4. Resident Parking Discount Scheme
  5. Resident Parking Discount Scheme FAQs
  6. Where Can I Download The RingGo Parking App?

Resident parking discount scheme FAQs

  • Resident parking discount scheme FAQs
  • What is the resident parking discount scheme?
  • Which car parks are part of the scheme, and why were they chosen?
  • What if I want to stay for more than one hour?
  • Who is eligible?
  • Can you apply for permits for motorcycles and vans?
  • Are there any restrictions on who can apply?
  • What about those with blue badges?
  • Do I need a RingGo account?
  • Where can I download the RingGo Parking app?
  • How do I apply for the discount?
  • What is the cost of a virtual permit and how long do they last?
  • Can I make one application that covers all car parks?
  • Can you have more than one vehicle registration on a virtual permit?
  • How many cars can each person register?
  • How many free one-hour sessions do I get to use each day?
  • How do I extend an existing session by phone ?
  • How do I extend an existing session using the RingGo app?
  • How do I start a session by phone?
  • What do I do if I cannot select any sessions?
  • What proof is required?
  • How long does it take to get the virtual permit and when do I know I have been successful?
  • When and how will I be able to use my discounted sessions?
  • Can I cancel or amend my permits after they’ve been approved?
  • How do I start a session using the RingGo App?

Where can I download the RingGo Parking app?

Download free of charge from either Google Play or the App Store.

  • Previous Do I need a RingGo account?
  • Next How do I apply for the discount?
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