Payment system issue
We are currently experiencing some issues with taking payments via our online forms. Therefore, we have taken these forms offline until the issue is resolved. We apologise for any inconvenience this may cause.
When we have received your investigation request we decide what priority we should give to the complaint:
Once an enforcement officer has researched any background to the case and visited the site a decision will be made as to what further action (if any) needs to be taken.