Payment system issue
We are currently experiencing some issues with taking payments via our online forms. Therefore, we have taken these forms offline until the issue is resolved. We apologise for any inconvenience this may cause.
Information about empty homes and the status of flexible home improvement loans.
Currently we are unable to provide flexible home improvement loans and empty homes loans to new customers.
For existing loan customers - if you have any loan queries, please contact Lendology who administer loans on our behalf. You can contact Lendology by phoning 01823 461099 or emailing loans@lendology.org.uk.
Request advice about your empty home or tell us about an empty home, please complete our online form.