Christmas and New year opening hours 2025-2026
For details on opening times, refuse collections, real Christmas tree recycling and more, please see our information page. Wishing all our residents a happy and healthy New Year.
Empty homes
Information about empty homes and the status of flexible home improvement loans.
Flexible home improvement loans and empty homes loans
Currently we are unable to provide flexible home improvement loans and empty homes loans to new customers.
For existing loan customers - if you have any loan queries, please contact Lendology who administer loans on our behalf. You can contact Lendology by phoning 01823 461099 or emailing loans@lendology.org.uk.
Empty home advice
Request advice about your empty home or tell us about an empty home, please complete our online form.