Tap and donate 4 lasting change

Tap 4 Lasting Change is a cashless donation scheme designed to help end rough sleeping in the Royal Borough of Windsor and Maidenhead.

This is a new way of helping to support the delivery of effective services for rough sleepers in the borough. You simply tap a debit card on a donation point to donate a fixed fee of £3. The donation points also accept Apple or Google Pay. 

Donations raised by Tap 4 Lasting Change will fund individually tailored support programmes for rough sleepers in the borough to help them make real life changes as part of our rough sleeper pathway.

A rough sleeper pathway covers the journey from first contact with a rough sleeper through an initial assessment of needs to identifying and accessing tailored support and eventually gaining secure accommodation. For everyone, this journey will be different and may have steps which overlap and even repeat. 

  • Stage one: identify what support each former rough sleeper will need from the pathway.
  • Stage two: put in place a tailored programme of accommodation and support including signposting to wider agencies.
  • Stage three: assist the former rough sleeper into sustainable, independent accommodation.

Donations points can be found in the following locations: 

  • Ascot: Chewton Rose Estate Agents, 41 High Street, Ascot SL5 7HG.
  • Eton: Popeye Grooming, 68 High Street, Eton SL4 6AA.
  • Maidenhead: Hard Edge, 98 High Street, Maidenhead SL6 1PT.
  • Maidenhead: Maidenhead Library, St Ives Road, Maidenhead, SL6 1QU.
  • Windsor: Dr Chocs, 23 Thames Street, Windsor SL4 1PL.
  • Windsor: Windsor Library, Batchelor's Acre, Windsor, SL4 1ER.

Make a donation

Shop participation

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As the scheme celebrates its first successful year, the council is praising the community's incredible generosity and is expanding the scheme so all shops and other premises can now support it - simply by displaying a poster in their window.

Using a smartphone, people can then scan a QR code on the poster to visit a secure website portal and donate £3, £5 or £10 to help end rough sleeping, making either a one-off donation or a regular donation.

To participate in Tap 4 Lasting Change, you can download a poster to display at your premises or by emailing rough.sleeping@rbwm.gov.uk.

Suitable, affordable accommodation

The success of the borough’s rough sleeper pathway relies on good quality, suitable and affordable accommodation. We already work with lots of landlords in the borough but we are always keen to increase the supply of accommodation.  

If you think you have a suitable property which could be used for stage one, stage two or stage three of the pathway we would like to hear from you. Please email: homelessness@rbwm.gov.uk.


If you are concerned about someone over the age of 18 that you have seen sleeping rough in the borough you can alert StreetLink. Streetlink will notify us so we can connect them to support.

Housing service : Contact details

For further information, please contact us by:

Housing Service
Royal Borough of Windsor and Maidenhead
Town Hall, St Ives Road
Maidenhead, SL6 1RF

Telephone: 01628 683221