Please provide the following information regarding your Emergency Duty Team (EDT) / Out of Hours Service.
1. Service Delivery Model
How is your Emergency Duty Team (EDT) / Out of Hours Service delivered?
Please confirm whether the service is:
• In-house;
• A shared service with one or more local authorities; or
• Delivered through an external provider.
If the service is shared or externally provided, please identify:
• The provider;
• The local authority areas covered; and
• The annual cost charged to your authority for:
•
o 2024/25;
o 2025/26; and
o 2026/27 budget.
2. Population Covered
What resident population does the service cover?
3. Service Demand
How many contacts, referrals, requests for service or enquiries were received by the EDT during:
• 2024/25; and
• 2025/26?
4. Service Cost
Please provide:
• Actual expenditure for the EDT service during 2024/25;
• Actual expenditure for the EDT service during 2025/26; and
• Budgeted expenditure for the EDT service during 2026/27.
5. Staffing and Scope of Service
Please provide the current staffing establishment/team structure for the EDT service, including:
• The number of established posts by role;
• The number of vacant posts by role; and
• Total staffing expenditure for:
•
o 2024/25;
o 2025/26; and
o 2026/27 budget.
Please also confirm whether the EDT service provides:
• Children's Social Care services;
• Adult Social Care services;
• Housing/Homelessness services; and/or
• Approved Mental Health Professional (AMHP) services.
6. Rota and Shift Arrangements
Please provide a copy of the current EDT rota, staffing schedule or shift pattern showing staffing levels and shift arrangements, with personal information redacted as necessary.
7. Reviews and Business Cases
Please provide copies of any:
• EDT service reviews;
• Options appraisals;
• Transformation proposals;
• Business cases; or
• Service redesign reports
completed within the last five years.
FOI003451 FOI Adults Services
Short Description
Emergency Duty Services
Reference number
FOI003451
Date
17/08/2026
Request