State visit
His Majesty Sultan Haitham bin Tarik, Sultan of Oman will visit Windsor, as guests of Their Majesties The King and Queen, with preparations beginning on Monday 19 October 2026. Find out more.
I am writing to request information under the Freedom of Information Act 2000 concerning credit balances held on non-domestic rating accounts.
Please provide your most recent available report of business-rates accounts that currently have a credit balance.
For each account, please provide the following information where held:
1. Billing Authority property reference number;
2. VOA assessment reference number;
3. Property address;
4. Property postcode;
5. Ratepayer name, limited to incorporated companies, limited liability partnerships, public authorities, registered charities and other legal persons;
6. The amount of the credit balance;
7. The financial year or years to which the credit relates;
8. The date the credit first arose;
9. The reason for the credit, using any category or description already held within your system;
10. Whether the account remains active or has been closed;
11. Whether a refund has been requested;
12. Whether a refund has been authorised;
13. Whether the authority has attempted to contact the ratepayer;
14. Whether the balance has been written on, written off, transferred or otherwise adjusted;
15. The date of the most recent refund or credit-balance review.
I do not request:
- bank account details;
- payment-card details;
- authentication information;
- security questions or answers;
- personal telephone numbers;
- personal email addresses;
- copies of refund forms;
- signatures; or
- any other information that could be used to impersonate a ratepayer.
Where you consider disclosure of the exact credit amount to engage section 31, please provide the remaining fields and replace the exact amount with one of the following bands:
- £0.01 to £99.99;
- £100 to £499.99;
- £500 to £999.99;
- £1,000 to £4,999.99;
- £5,000 to £9,999.99;
- £10,000 to £49,999.99;
- £50,000 and above.
If you consider that property-level disclosure would still engage section 31, please provide aggregated information showing:
1. the total number of accounts in credit;
2. the total value of all credits;
3. the number and value within each of the above bands;
4. the number and value relating to active accounts;
5. the number and value relating to closed accounts;
6. the number and value outstanding for:
- less than three months;
- three to twelve months;
- one to three years;
- three to six years;
- more than six years;
7. the number and value of credits refunded during each of the previous three financial years;
8. the number and value of credits written on, written off or transferred during each of the previous three financial years.