FOI003057 FOI Strategy & Performance

Short Description
Benefits Realisation and ROI of Data Products
Reference number
FOI003057
Date
11/05/2026
Request

I am making a request under the Freedom of Information Act 2000 / Freedom of Information legislation.

Please provide recorded information held by the council about how it measures the benefits, value, outcomes, or return on investment of data products.

For this request, “data products” means dashboards, automated reports, analytical models, data pipelines, data platforms, APIs, reporting tools, data quality tools, AI/ML tools, or other reusable data/analytics outputs used to support council decision-making or service delivery.

Please provide:

1. Any current framework, policy, guidance, template, scorecard, benefits log, business case template, or evaluation template used to assess the benefits, value, outcomes, or ROI of data products.

2. Any recorded list of benefit categories or measures used for data products, such as cashable savings, non-cashable time savings, service improvement, risk reduction, compliance, improved data quality, resident outcomes, staff productivity, user adoption, reuse, or decision-making impact.

3. Any dashboard, tracker, register, or reporting template used to monitor expected or realised benefits from data products.

4. Up to three examples from the last three financial years where expected or realised benefits from a data product were recorded. Please provide the relevant extract, template, report, or redacted document showing the benefits recorded.

I am not requesting personal data, supplier commercially sensitive information, or detailed technical/security infor4mation. Redacted documents are acceptable.

If the request would exceed the appropriate cost limit, please prioritise items 1 to 3 and provide advice and assistance on how I could refine 

Response