FOI002977 FOI Residential Services

I am seeking factual information under the Freedom of Information Act 2000 to better understand the scale, location, and regulatory oversight of licensed Houses in Multiple Occupation (HMOs) within the parish of Wraysbury.
Residents have raised general concerns relating to community safety, residential amenity, and the effective management of some high‑occupancy properties. These concerns relate to the operation and regulation of properties, not to individuals, and this request does not seek any personal data.

Time Period
Please provide the information set out below, broken down by calendar year, for:

2019 to 2024 (1 January to 31 December), and
2025 Year‑to‑Date (1 January 2025 to the date of your response)

Information Requested (Wraysbury parish only)

A. HMO Register and Occupancy

- The number of licensed HMOs recorded on the council’s HMO register.

For each licensed HMO:
- Property address
- Licence type (mandatory or additional, if applicable)
- Maximum permitted number of occupants
- Maximum permitted number of households

(If this information is already publicly available, a link to the relevant register pages for each year is acceptable.)

The average maximum permitted number of occupants per licensed HMO.
The highest maximum permitted number of occupants for any licensed HMO, and the address of that property.
The average maximum permitted number of households per licensed HMO.
The highest maximum permitted number of households for any licensed HMO, and the address of that property.

B. Licensing Activity
Number of new HMO licence applications received.
Number of new HMO licences approved and issued.
Number of new HMO licence applications refused.
Number of HMO licence renewal applications received.
Number of HMO licence renewals approved.
Number of HMO licences expired, revoked, or surrendered.

C. Compliance and Enforcement
Number of HMO inspections carried out.
Number of Improvement Notices served in relation to HMOs.
Number of civil penalties or prosecutions issued for HMO‑related offences.
The total value of civil penalties issued (aggregate figure only).

D. Antisocial Behaviour and Safeguarding (Aggregated)

The number of complaints or reports received by the council relating to licensed HMOs concerning:
Antisocial behaviour
Nuisance, harassment, or inappropriate conduct
(Aggregate totals only, by year.)

Whether the council holds any written policies, procedures, or guidance relating to:
Safeguarding concerns linked to HMOs
Managing risks to neighbouring residents
Referral pathways to police, adult social care, or other statutory agencies

(Please provide copies or document titles if held.)

The number of occasions where issues associated with HMOs resulted in referral to another statutory body
(Aggregate numbers only; no case‑level details required.)

E. Unlicensed HMOs
The number of suspected unlicensed HMOs identified within Wraysbury.

The number of these that:
Subsequently became licensed
Resulted in enforcement action

Format and Cost Safeguard
I am content to receive the information electronically.
Where information is already published, links are acceptable.

If any part of this request is considered likely to exceed the cost limit under section 12 of the Freedom of Information Act, I request that the council provides advice and assistance under section 16 as to how the request may be refined to comply, rather than refusing it outright.