FOI002697 FOI IT Services

I am writing to request information under the Freedom of Information Act 2000 regarding the council's Information Technology (IT) contracts and related services. I would appreciate if you could provide the following details:

1. Current Provider(s) of IT services
o Name of the supplier(s) providing IT software and/or services.

2. Contract Details
o Contract start date
o Contract end date
o Details of any contract extensions (if applicable)
o Total annual cost of the contract(s)

3. IT Tools & Software in Use (CRM, ERP, ITSM etc)
o Name of the IT tool(s)/software used by the council

4. Procurement & Renewal
o Contract renewal date
o Procurement framework or tendering process used (e.g., Direct Award, G-Cloud, CCS Framework, Open Tender, etc.)
o Date the transparency notice was published before a contract is directly awarded (Web Link or Copy of Notice)

5. Contact Information
o Name and job title of the person(s) responsible for IT contract management and procurement (if available under FOI).
o Contact email or phone number (if permissible under FOI).