FOI002657 FOI Adults Services

Short Description
Use of Artificial Intelligence in Social Services
Reference number
FOI002657
Date
05/02/2026
Request

Under the Freedom of Information Act 2000, we would be grateful if you could provide the following information:
1.    Use of AI Recording Tools 
Does your local authority currently use AI-powered recording, transcription, or note-taking tools in social services? If yes, please name the tool(s) and supplier(s).
2.    Data Storage and Processing 
For any such AI recording tools in use, please provide details on:
•    how and where are the data stored (e.g. on local servers, cloud-based systems)?
•    what AI system or platform processes the data?
3.    Timeline
When did the local authority begin using AI recording tools in social services?
 

Response
Attachment #1
Response Letter