FOI002427 FOI Information Technology

Short Description
Software Applications
Reference number
FOI002427
Date
26/11/2025
Request

I am writing to request information under the Freedom of Information Act regarding the software applications used across departments at your authority.

Please provide the following details for each department:

1.    Name of each software application currently in use
2.    Whether the application is installed locally on devices, hosted on a Virtual Desktop, or virtual app basis (Citrix or Azure VDI, or similar) or hosted by the developer (cloud-based/SaaS)
3.    Current version number of each application
4.    Number of licences held for each application
5.    Contract type – whether the contract is rolling or fixed-term
6.    Annual cost of each application

The departments I am referring to include (but are not limited to):

o    Planning and Building Control
o    Council Tax
o    Bins, Rubbish and Recycling
o    Housing
o    Parking, Streets and Transport
o    Benefits and Grants
o    Business Support
o    Environmental Health
o    Anti-social Behaviour and Crime
o    Health, Sport and Fitness
o    Elections and Councillors
o    Climate Change Strategy
o    Events and Community Engagement
o    Job Vacancies and HR
o    Apprenticeships and People Strategy
o    Finance and Audit
o    Assets and Business Development
o    Transformation and Communities
o    Culture, Health, Town Centre and Rural Services
o    Streetscene Services
o    ICT Shared Services
o    Revenues and Benefits Partnership

If any of this information is already publicly available, I would appreciate it if you could direct me to the relevant resources.