Please treat this as a formal request for environmental information under the Environmental Information Regulations 2004 (EIR).
I request disclosure of all environmental information held by the Council relating to odour, emissions, smells, waste-related nuisance, and environmental health issues affecting Orchid House, Vicus Way, Maidenhead, SL6 1**, covering the period:
22 January 2021 – 19 September 2024
[...]
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SECTION 1 — Complaints From This Address
Please provide:
All odour, smell, waste-related or statutory nuisance complaints received from ** Orchid House, Vicus Way, SL6 1**
between 22 January 2021 – 19 September 2024, including:
• Report-It submissions
• Jadu/Uniform entries
• Telephone logs
• Emails
• Webform submissions
• Any complaint recorded under a different case reference but originating from this address
For each complaint, please include:
• Date/time
• Method of submission
• Summary of issue reported
• Officer notes and actions taken
• Any correspondence sent in response (with personal data redacted)
________________________________________
SECTION 2 — Internal Environmental Health Notes Referencing This Building/Postcode
Please provide all Environmental Protection internal records that reference:
• “Orchid House”
• “** Orchid House”
• “Vicus Way”
• “SL6 1**”
between 22 January 2021 – 19 September 2024, including:
• Officer inspection notes
• Internal emails
• Case notes
• Observations of odour or emissions affecting the area
• Any internal discussions relating to environmental conditions around the development
________________________________________
SECTION 3 — Nearby Odour Complaints (Within 150m)
Please provide:
All odour-related complaints within 150 metres of ** Orchid House
(including Stafferton Way, Vicus Way, Oldfield Road and adjacent areas)
between 22 January 2021 – 19 September 2024.
Please include complaint summaries and officer conclusions (with personal details redacted).
________________________________________
SECTION 4 — Officer Site Visits to Green Waste Depot / Civic Amenity Site
Please provide all Environmental Protection officer visit records relating to odour assessment at:
• the Green Waste Depot
• the Civic Amenity Site
• the Transfer Station / Serco depot
between 22 January 2021 – 19 September 2024, including:
• Odour assessments
• FIDOL assessments
• Observational notes
• Conclusions about odour impact beyond the facility boundary
________________________________________
SECTION 5 — RBWM Correspondence With Serco Ltd Concerning Odour (2021–2024)
Please provide:
All correspondence (emails, letters, notes) between any RBWM department
(Environmental Protection, Waste Services, or others)
and Serco Ltd
relating to:
• odour
• environmental nuisance
• waste storage
• emissions
• site practices
• complaint handling
• mitigation actions
between 22 January 2021 – 19 September 2024.
________________________________________
SECTION 6 — Odour Complaints Relating to the Thames Water Sewage Treatment Works
Please provide:
All odour-related complaints received relating to the Thames Water Sewage Treatment Works
between 22 January 2021 – 19 September 2024, including officer notes and actions.
________________________________________
SECTION 7 — Planning Condition 25 (Odour Mitigation) – Evidence of Compliance
Please provide all documentation, correspondence, inspection notes or records relating to
Condition 25 (Odour Mitigation Measures) under planning permission 14/03765/FULL, including:
• Compliance records
• Installation details
• Confirmation of carbon-filter mechanical ventilation systems
• Any enforcement or follow-up
• Communications with developers
• Any records specifically referencing Orchid House or its associated blocks
This request covers the period 2015–2024.
________________________________________
SECTION 8 — Report-It / Jadu / Uniform Database Entries for This Address or Postcode
Please provide any database entries relating to odour, smell, emissions or similar environmental issues that reference:
• Orchid House
• Vicus Way
• SL6 1EG
between 22 January 2021 – 19 September 2024.
________________________________________
SECTION 9 — Odour Diaries Submitted by Any Resident of Orchid House
Please provide copies (with personal details redacted) of any odour diary sheets or equivalent records submitted by any resident of Orchid House between 22 January 2021 – 19 September 2024.
________________________________________
SECTION 10 — Advice or Notices Sent to Occupants of This Address About Odour/Ventilation
Please disclose:
Any correspondence, notices, guidance or advisory letters issued by RBWM to occupants of
** Orchid House concerning:
• odour
• ventilation
• emissions
• environmental conditions
• use of mechanical ventilation or carbon filtration
between 22 January 2021 – 19 September 2024.
Redact personal data as needed.