I am submitting this request under the Freedom of Information Act 2000.
Request
Please provide, for the period 1 January 2015 to the date of your search:
1. The number of complaints, reports or referrals received relating to fenestration products or installations (including windows, doors, and conservatories).
2. A count of any investigations, enforcement actions, or prosecutions arising from those complaints.
3. Any references within your records to FENSA, BBA, BFRC, or other fenestration certification schemes.
4. If any complaints or referrals relating to Anglian Windows Ltd (or associated trading entities) originated outside your authority area and were referred to another Trading Standards service, please indicate the destination authority and, if held, the number of such cases.
I am happy for any personal data or identifying information to be redacted where necessary in accordance with Section 40 of the Act; I am interested only in statistical or aggregated data.