Extreme weather
A red heat health alert has been issued for Wednesday 24 and Thursday 25 June. For more information on how to stay safe in hot weather, please visit the UKHSA website.
Under the Freedom of Information Act 2000, I would like to request the following information from the Royal Borough of Windsor & Maidenhead for each of the most recent three financial years (2021-2022, 2022-2023, and 2023-2024):
1. How many complaints the council has received concerning the RingGo parking app in each of those years.
2. How many of those complaints involved an overpayment arising from not stopping the parking session via the app.
3. How much money RBWM has collected in revenue via RingGo.
4. How much money the council has refunded (in total £) in each of those years in relation to those complaints or errors involving RingGo.