FOI002147 FOI Revenue and Benefits

Short Description
AI in Welfare Benefits
Reference number
FOI002147
Date
12/09/2025
Request

1) What application is used by your authority to administer welfare benefits?

 

2) within that system what 'automation' is being used to administer welfare benefits? (this includes auto assessments, DWP APIs, RTI processing online self service and robotic process assessments)

 

3) within that system what 'Artificial intelligence' is being used to administer welfare benefits? (this includes Fraud detection, risk scoring, Natural language processing, document recognition and predictive analytics)

Response
Attachment #1
Response Letter