FOI002115 FOI Insurance

We have received the following FOI request:

This is a request for information under the Freedom of Information Act 2000.

I would like information to do with pothole compensation claims:

1.    The total number of pothole compensation claims received for each of the financial years 2021/22, 2022/23, 2023/24, 2024/25 and 2025/26 (to date).

2.    The total number of pothole compensation claims resolved for each of the financial years 2021/22, 2022/23, 2023/24, 2024/25 and 2025/26 (to date). And of those resolved, please specify how many were successful (ie. resulted in a payment), and how many were rejected.

3.    For the same time period, please provide:

1.       The total amount paid out in compensation each financial year
2.       The highest single payout made each financial year
3.       The total legal costs incurred by the council each financial year in relation to pothole compensation claims, including costs associated with in-house legal teams, external solicitors, barristers, or private legal firms.