FOI002068 FOI Revenue and Benefits

Short Description
OKEachDay or similar eligibility under Benefits
Reference number
FOI002068
Date
22/08/2025
Request

[…] under the Freedom of Information Act, I would like to request the following information:

Have you in the past or, do you currently, allow as eligible for Housing Benefit or Universal Credit the “OKEachDay” service provided by: Alertacall Ltd. 45 Crescent Road, Windermere, LA23 1BL

The OKEachDay service requires that a tenant/resident presses a button each day before an agreed time to check that the tenant/resident is okay.

If you do allow OKEachDay or a similar service by a different provider, can you tell me the date of that decision and why?
If you do not allow OKEachDay or a similar service by a different provider, can you tell me the date of that decision and why?

If you are not the correct local Authority to request this information from, as you do not process benefits applications, can you kindly provide who is for your area.