Re: policies, practices, and rationale behind double- and single-handed care within adult social care at home.
We would be very grateful if you would be able to respond to this message and provide us with any formal communication and/or documentation that can help us better understand the following:
1. Do you have any official policy guidelines that describe what qualifies someone to receive double- or single-handed care?
2. If so, what is the rationale that underlies these guidelines and what determines the level of care someone can receive?
3. In practice, are there any issues or barriers that have been encountered when implementing either double- or single-handed care?
4. Has there been a shift in the qualifying criteria for someone who can receive double-handed care? (i.e. how long has your current policy been in place, how is it different to anything that existed previously?)
5. If there is a preference towards single-handed care, what is the rationale behind this and how has this been managed?