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Essential system maintenance

Please be advised that we will be carrying out essential maintenance on Monday 23 June 2025 between 8.30pm-10.30pm, during this time you will be unable to access some of our systems, these include: online forms, know your neighbourhood, community information hub and the address look-up.  We apologise for any inconvenience this may cause.

FOI001679 FOI Business Rates/Council Tax

Short Description
Business Rates and Council Tax Refunds
Reference number
FOI001679
Date
13/05/2025
Request

I am writing to formally request information under the Freedom of Information Act 2000. Please pro-vide the following details regarding payments for Business Rates and Council Tax refunds:
1.    The sort code and account number from which refunds for Business Rates and Council Tax are paid.
2.    The exact wording that appears on payments issued from your bank accounts (e.g., CX190707 BURNLEY BOROUGH CO 40151791206850).
3.    The contact telephone number and email address for your Council Tax and Business Rates teams.
4.    The contact telephone number and email address for your Accounts Payable/Finance teams.

Response
Attachment #1
Response Letter