FOI001255 FOI Information Technology Services

I am writing under the Freedom of Information Act 2000 to request information about Royal Borough of Windsor and Maidenhead’s current and future plans for IT service delivery models. I believe this request is in the public interest as it promotes transparency in how public sector bodies manage and procure IT services, ensuring accountability and value for taxpayers.

Specifically, I am seeking information that would help me understand the strategic direction and considerations regarding outsourcing, in-sourcing, multi-sourcing, or optimising existing contracts.

Please provide the following information where available:
•    Current IT Service Model – Is your IT delivery primarily in-house, outsourced, or a hybrid approach, and if not delivered in-house, who provides this service?
•    Major IT Contracts – Key details of significant IT service contracts (including scope, value, end date and any options for extension or renegotiation).
•    Future IT Plans – Any strategic plans or considerations for changing IT delivery models (e.g., outsourcing, in-sourcing, multi-sourcing).