FOI - FOI001938 - Complaints and Compliments and Trading Standards

1.    The total number of complaints received in the last two years up to the current date regarding:
o    Competition scams
o    Fake competitions
o    Competitions that failed to pay out promised prizes
2.    For each complaint, please provide:
o    The date the complaint was received
o    A brief description or categorisation of the complaint (e.g. “fake social media competition”, “entry fee taken but no winner announced”, etc.) name of company etc.
o    The medium or platform involved (if available), such as social media, websites, text/SMS, email, or others
o    Whether the complaint resulted in any investigation, action, or referral to another body
3.    If possible, please break down the complaints by year and month.