196501-491938 FOI Translation

Under the Freedom of Information Act, I would like to request the following information:

Interpretation and Translation Services
Question Notes Response:
What was your overall 23/24 spend for interpretation and translation services? Apr’23 – Mar’24

Spend to include all service formats across all contracts held
What was your overall 22/23 spend for interpretation and translation services?
Apr’22 – Mar’23

Spend to include all service formats across all contracts held
What was your overall 21/22 spend for interpretation and translation services? Apr’21 – Mar’22

Spend to include all service formats across all contracts held
Please confirm the following details for your provider(s) of interpretation services for each year: Response:
Please add additional columns if required
Provider 1 Provider 2 Provider 3 Provider 4
Provider name e.g. inhouse / provider name)
Scope of contract and value of spend where in scope in Apr’23-Mar’24 year
a) Pre-booked face-to-face
b) Pre-booked video
c) Pre-booked telephone
d) On-demand video
e) On-demand telephone
f) British Sign Language
g) Interpreters on wheels
a) Yes/No, If yes £x
b) Yes/No, If yes £x
c) Yes/No, If yes £x
d) Yes/No, If yes £x
e) Yes/No, If yes £x
f) Yes/No, If yes £x
g) Yes/No, If yes £x
Value of spend against each in-scope service Apr’22-Mar’23 year
Value of spend against each in-scope service Apr’21-Mar’22 year
Current contract start date DD/MM/YYYY
Current contract end date DD/MM/YYYY
Any extension options available under the existing contract e.g. 2 x 12 months
How was this contract awarded? e.g. Tender / direct award
Which procurement framework was used to award this contract? e.g. NHS SBS / ESPO / No framework used
Have service credits been applied in the last 12 months?
If yes, what performance failure was this linked to? e.g. Yes - non-fulfilment of BSL
Is there is an exclusivity clause, which would prevent you from piloting additional or complementary interpreting services during the duration of your current contract? Yes/No
From which budget within your organisation are interpreting services funded? Budget/Department name
Which staff member/job role is responsible for signing off that budget? e.g. Equality, Diversity & Inclusion Lead
Which staff member/job role manages the interpretation services contract(s)? e.g. Equality, Diversity & Inclusion Lead