Short Description
Live Chat Services
Reference number
FOI196501-470316
Date
27/03/2024
Request
The information that we require, under the Freedom of Information Act, is as follows:
1) Do you use a tool for live chat/ web chat?
2) If so, which supplier do you use for this tool?
3) How much do you spend annually on a live chat/ web chat tool?
4) Which month & year does your contract with your supplier end?
5) Who is the budget holder for this contract?